📍 Fareham (PO16)
💷 £25,000 – £28,000 per year
🕘 Office Hours: Monday–Friday, 9:00am–5:00pm (with participation in on-call rota required)
📌 Full-time | Permanent

At Right at Home Solent, we don’t just schedule care we make it happen. We are looking for a confident, organised, and people-driven Rota & Onboarding Coordinator to join our Fareham office and play a vital role in keeping our care service running smoothly.

This is a fast-paced, high-impact role where you’ll be the link between our CareGivers, clients, and office team. If you thrive on problem-solving, enjoy working with people, and can stay calm when plans change his role is for you.

About Us

Right at Home Solent is an award-winning homecare provider supporting older people to live independently and safely in their own homes. We are known for delivering outstanding care and building a workplace where people feel valued, supported, and proud of what they do. Our CareGivers and office team are at the heart of everything we do.

What You’ll Be Doing

• Build and manage staff rotas to ensure reliable, high-quality care delivery

• Coordinate CareGivers, clients, and families with clear, confident communication

• Fill shifts quickly and effectively, including last-minute changes and emergencies

• Motivate and influence CareGivers to ensure shifts are covered and standards are met

• Support onboarding of new CareGivers and ensure a smooth, welcoming induction process

• Keep accurate scheduling records using care management systems

• Work closely with the office team to maintain excellent service delivery

• Participate in the on-call rota to support out-of-hours emergencies when required
  

What We’re Looking For -We want someone who is:

• A strong, confident communicator who builds trust quickly

• Organised, detail-focused, and able to juggle priorities under pressure

• Calm, resilient, and solutions-driven in fast-changing situations

• Skilled at influencing and motivating others positively

• A natural relationship-builder with a people-first mindset

• Comfortable using IT systems and Microsoft Office

• Experienced in scheduling, rota planning, logistics, or coordination (desirable)

Additional Requirements

• Full UK driving licence and access to a vehicle

• Flexibility to support the on-call rota when required

• Willingness to assist with hands-on care in rare emergency situations
  

What We Offer

• Competitive salary: £25,000 – £28,000

• Performance-related bonuses

• Full training and ongoing development

• Clear career progression opportunities

• Supportive, friendly, and high-performing team culture

• Regular company events and recognition

• A meaningful role where your work directly impacts people’s lives every day.

Why This Role?

This is more than a scheduling job, it’s a role where you’ll solve real problems, support vulnerable people, and make sure care is delivered when it matters most. If you want responsibility, variety, and a role where no two days are the same, this is your opportunity.

Apply Now

If you’re ready to take the next step in your career and join a growing, supportive care team, we’d love to hear from you.