Field Team Leader
We are family run, CQC Outstanding, and always pushing the boundaries for excellent care delivery in our Community. Join us and make a real difference!
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Field Team Leader (Domiciliary Care) – Driver Essential
Right At Home Solent & Southampton is looking for a Field Team Leader to support quality, consistency and great outcomes for our clients in their own homes. This is a developing role with real scope to shape how we work in the field, support our care team, and progress into future Care Management opportunities.
Location
Fareham - Gosport - Southampton
Driving is essential – you’ll need a full UK driving licence and access to a reliable vehicle.
The role
As a Field Team Leader, you will combine quality monitoring with frontline care delivery and out-of-hours support.
Key responsibilities
Complete spot checks / quality visits in the community and write up clear, accurate reports using observations and AI-supported tools (in line with company guidance and confidentiality requirements).
Identify risks and concerns early, escalate appropriately, and work with the wider team to help resolve issues (e.g., care plan updates, training needs, practice improvements).
Act as an ambassador for Right At Home, promoting professional standards and excellent customer service.
Deliver care calls during the remainder of your availability, providing safe, person-centred care.
Participate in the on-call rota, supporting carers out of hours (additional payment applies).
Maintain accurate records in line with CQC expectations, company policy and UK GDPR (data protection).
Hours and pay
Guaranteed hours: we will guarantee hours based on the maximum availability you can offer (agreed with you in advance).
Enhanced hourly rate: you will be paid a higher hourly rate across all visits and working time.
On-call payments: paid in addition when you are on call.
Salary: £14.80 during the week, £15.30 at weekend.
What we’re looking for
Essential
A strong commitment to delivering high-quality, person-centred care.
Full UK driving licence and access to a reliable vehicle.
Confidence using technology (mobile apps, digital care records) and willingness to embrace AI-supported tools as part of reporting and quality monitoring.
A professional approach: reliable, respectful, clear communicator, and able to maintain confidentiality.
Flexibility with working hours (we will aim to work within your agreed availability).
Desirable (but not essential)
Experience as a Carer, or previous care experience.
Experience completing spot checks, mentoring, coaching or supporting other carers.
Understanding of CQC Fundamental Standards, safeguarding, and good record-keeping.
Training and development
You’ll be supported with:
Further training opportunities (including leadership/quality-focused development).
Ongoing support from the Care Management team.
Ability to springboard into other roles in Care Management.
A role that can act as a springboard into Care Management and other progression routes.Follow on Facebook and Instagram to get a feel for our culture, and get updates!
Right at Home is an equal opportunities employer and we are determined to ensure that no job applicant receives less favourable treatment on the grounds of personal or protected characteristics.
- Department
- Care Team
- Locations
- Southampton
- Remote status
- Hybrid
Southampton
So, why join our team?
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Flexible Working Hours
Work around your children and your family, care for others in your spare time!
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Scope for Progression
There is the opportunity to study for an Apprenticeship/NVQ or the potential to even move into a 'Team Leading' or Management role.
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Leading Pay
Compared to other local care companies, at Right at Home Solent we offer one of the highest hourly working wages!
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Full Training and Support
As well as having fully-comprehensive training on your induction, you will also have constant training and support throughout your career with us. Our in-house training, is fun, interactive and you finish achieving the Care Certificate!
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Work Close to Home
We aim to keep all of our CareGivers working as close to home as possible - so don't worry you won't have to worry about long drives everyday! However, we do pay mileage! So any mileage you do while at work will be reimbursed!
We are CQC Rated 'Outstanding'
Right at Home Solent is an award-winning, family-run home care company which covers Southampton, Fareham, Gosport and New Forest East. We are actually one of less than 2% of care companies that are rated as 'Outstanding' by the CQC (Care Quality Commission) which means that we provide the highest level of care; we thrive to provide the best quality of care for all of our clients! Join our friendly team today as a CareGiver to help our clients live fulfilling lives from the comfort of their own homes!
About Right at Home Solent & Southampton
Right at Home Solent is a quality home-care provider in the local community. We cover Southampton, Fareham and surrounding areas, and our aim is to support vulnerable adults, older people and their families. Some of our services include, Personal Care Support, Dementia Care, Hospital to Home, Companionship, Outings, and much more.